You must not refuse to transport any assist dog or guide dog to assist the disabled or handicapped.You must not refuse to transport any passenger's wheelchair if it can be folded and placed in the passenger, driver or trunk compartment of the vehicle.Taxicab drivers must not refuse a request for service because of your position in line at a taxicab zone a passenger may select any taxicab in line.You must provide customers with professional and courteous service at all times.You must report accidents that occur while operating a taxicab, for-hire vehicle or transportation network vehicle within three days to both the state of Washington, as required, and to the director of the Department of Finance and Administrative Services.ĭrivers must follow these customer relations standards:.You must not use a mobile phone unless it is in hands-free mode.Carry a map of Seattle and the region, published within the past two years, and display the map to passengers when requested.You must not use offensive language, expressions or gestures to any person while driving, operating, picking up customers or in control of a taxicab, transportation network company vehicle or for-hire vehicle.You must not use your vehicle for solicitation of prostitution or for the solicitation, transportation, sale or any activity related to illegal drugs.You must not drink any alcoholic beverage while on duty or less than eight hours prior to going on duty you may not possess an open or unsealed container of alcoholic beverages while on duty. You must report records of trips and other required information each week.You must operate your vehicles with due regard for the safety, comfort and convenience of passengers.You must check after each trip for items left behind by passengers and report and return such items to the company or association's lost-and-found.After that, you must not drive any for-hire vehicle until 10 consecutive hours have passed. You must not be in control of a taxicab, TNC vehicle or for-hire vehicle for more than 12 hours spread over a total of 15 hours in any 24-hour period.You must not operate a taxicab, for-hire vehicle or TNC vehicle when its license has been suspended or revoked.You must carry proof of commercial insurance in your vehicle while operating it.You must display an enlargement of the for-hire license in a frame inside the vehicle. You must have a valid for-hire driver's license and valid Washington driver's license while operating the vehicle.City-Approved Vehicle Safety Inspection Mechanicsĭrivers must follow these standards of conduct:.Rules for Transportation Network Companies.Taxis, For-Hires and Transportation Network Companies.Cannabis Retailers, Processors and Producers.Limo Inspections and Insurance Requirements.Customer Service Counters Reopen by Appointment Only.

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